Refund Policy
Please read our refund and cancellation policies carefully before confirming a stay.
Please read our refund and cancellation policies carefully before confirming a stay.
Last Updated: 20-03-2026
At https://himalayanhospitality.in/, we help travelers find and enquire about hotels and resorts in Shimla and Kasauli. We do not own or operate the hotels listed on this website. Refunds are subject to the cancellation and refund policies of the respective hotel or property.
Refunds are applicable only if the booking qualifies under the cancellation policy of the respective hotel. Each hotel may have different rules regarding refunds depending on booking type, season, and timing of cancellation.
Refunds are considered only after a cancellation request has been accepted by the hotel. Guests must cancel their booking within the time allowed by the hotel to be eligible for a refund. Late cancellations or no-shows may result in partial or no refund.
Some promotional offers, discounted rates, or special packages offered by hotels may be non-refundable. We will inform you of these conditions before you confirm your stay.
Where a refund is approved, the time taken to process it depends on the hotel's policy. The time taken for the amount to reflect in your account may also vary depending on your payment method and bank processing time.
Himalayan Hospitality provides hotel information and enquiry assistance. Any delays or issues in refunds caused by hotels or payment providers are beyond our direct control; however, we will make reasonable efforts to help you coordinate with the hotel.
If a guest does not check in on the scheduled date without prior cancellation, the booking may be treated as a no-show by the hotel, and a refund may not be available as per the hotel's policy.
We may update this Refund Policy from time to time. Updated terms will be posted on our website.
For refund or cancellation-related queries, please email us at reservations@himalayanhospitality.in or call us on 9667491118.